The best way to get the programing your scanner to work in calgary is to down load Freescan or ARC396 program and down load the info from Radioreference. Its worth every dollar you spend to be a premium subscriber to down load into the above programs. I use the 396XT and 996XT and have had the 396T and down loaded from Radioreference and my scanners dont miss any coms. Hope this helps you out.