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Can I replace Kenwood repeaters on a NXDN Type-D trunking system with Icom repeaters?

TampaTyron

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All,
I am very experienced with Motorola DMR stuff. I have very little knowledge of the Kenwood and Icom digital space. I have a customer who has a 5 channel UHF NXDN Type-D trunking system and wants to replace the Kenwood repeaters with Icom repeaters. Is this possible while still keeping the Kenwood subscribers running (i.e. not changing the programming in the Kenwood subscribers at all)? On paper, it looks like it will work as both are NXDN Type-D, but Icom corporate says it will not work. My local dealer says it will work. Help a confused MOTOTRBO tech! TT
 

EWC_BDN

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One key difference is the Kenwood's can run 12.5 or 6.25 BW and icom is only 6.25. so if it's all set to 12.5 you'll have to reprogram everything with the special type D KPG software. though IDK if Kenwood runs type D as 12.5. It does both in type C and conventional digital for sure.

But why is my first question. My understanding is Kenwood is done with type-D and isn't supporting it anymore, so I can see trying to get Icom portables on the system.
 

TampaTyron

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Customer is an airport building a new ATC tower. Existing Site is located inside old tower. Old tower being torn down. New site needed in New tower and have less than 60 seconds of downtime allowed per customer contract to move old site to new tower. Customer hates Kenwood due to crappy dealer support before I arrived onsite. Customer wants new stuff but wants a non-Kenwood solution.

What would you recommend? TT
 

mmckenna

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What would you recommend? TT

How aware is the customer?
I'd stick Kenwood back in there. Kind of stupid for them to have an issue with the vendor when it was the support shop that had the issue.
I mean, I get it, but that's backwards thinking. If the system worked, why go to something else? Is Icom support that much better?

Sounds like they are letting emotions pick the equipment. Never a good thing.
 

TampaTyron

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Agree completely. We are a large Moto centric shop, but sling Kenwood and our private label stuff too. Told them we support Kenwood just as good as we do Moto. No dice. Recommended against this, they wanted it anyway. Icom sending us gear to test. Icom believes it should work. TT
 

phillmobile

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This is a joke - watch the frogger episode of Seinfeld for the solution

Joking aside could you move 3 channels and then the rest and so on, are they all using the radios at 4am to capacity ?
 

TampaTyron

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I offered that solution, but was declined by customer. Also, I think (not a KW Type D expert by any stretch) that different groups have different home channels? Can a Type D system be split? TT
 

mastr

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Told them we support Kenwood just as good as we do Moto. No dice. Recommended against this, they wanted it anyway...offered that solution, but was declined by customer...

Sometimes you just have to say, "If you want us to do it, we do it our way". Unless this particular customer is a substantial portion of your shop's gross, I will forecast that this will end up being far more trouble than the account is worth.
 

mmckenna

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I offered that solution, but was declined by customer. Also, I think (not a KW Type D expert by any stretch) that different groups have different home channels? Can a Type D system be split? TT

That would be an issue with the Type D system. New system is the way to go if they are limiting the downtime and are willing to pay for it.
 

12dbsinad

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I would tell them it's too much liability on your end if something does not work or there are unforeseen access issues, which is true. Also, who eats the $ of time spent? Them or you?

If the customer does not trust your services and the products you offer then maybe they will "get it" when they are left to deal with some fly-by-night radio shop once again.
 
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