I'm trying to use mass storage mode with my BCD436HP on a Win7 32-bit laptop. I've used it before with serial mode, and the drivers are installed, and it has no problem controlling it. I can access it fine in a 64-bit Win8 machine though. Looking in the device manager, it gives the error "The device cannot start." Rebooting the scanner & computer don't make a difference. Anyone see this before?