Can't get Sentinel to work with my 536.

[ve2cjw]

Just got a BCD536HP from a fellow ham. The scanner works fine but I can't get sentinel to work. I tried installing the version on the SD card and the version downloaded from your site. I always get an error that talks about a file mismatch. It also says that it can't find the database on the C: drive. The database seems OK on the SD card because it uses it in scanning. The SD card is seen as my G: drive. I really need Sentinel to work because it's a big hassle to use only the radio for that. I also can't do a firmware upgrade or upgrade the database. Please help me. I can follow a procedure because I used to work in IT. Thank you.

 

[KK4JUG]

Do you have the type of scanner set in Sentinel? Check under "Tools" then "Target Model."

 

[tvengr]

You should be able to update the database without a scanner attached. It only updates the database on your computer even if the scanner is connected. The database in the scanner is updated when you Write to Scanner.

 

[fxdscon]

Just got a BCD536HP from a fellow ham. The scanner works fine but I can't get sentinel to work. I tried installing the version on the SD card and the version downloaded from your site. I always get an error that talks about a file mismatch. It also says that it can't find the database on the C: drive. The database seems OK on the SD card because it uses it in scanning. The SD card is seen as my G: drive. I really need Sentinel to work because it's a big hassle to use only the radio for that. I also can't do a firmware upgrade or upgrade the database. Please help me. I can follow a procedure because I used to work in IT. Thank you.

Are you using the correct version of Sentinel? There are two different versions of sentinel. Download the correct version only from this link.

https://info.uniden.com/twiki/bin/view/Unidenman4/BCDx36HPSentinel

 

[ve2cjw]

Are you using the correct version of Sentinel? There are two different versions of sentinel. Download the correct version only from this link.

https://info.uniden.com/twiki/bin/view/Unidenman4/BCDx36HPSentinel

This is the version I'm using.

 

[dave3825]

The version on Sentinel thats on the sd card is quite old and outdated. Use the one from the link @fxdscon posted.

 

[ve2cjw]

Do you have the type of scanner set in Sentinel? Check under "Tools" then "Target Model."

Yes, type is correct.

 

[tvengr]

Are you using the correct version of Sentinel? There are two different versions of sentinel. Download the correct version only from this link.

If your version of Sentinel has an orange icon, that is the version for the HomePatrol scanners. For the BCD536HP, you need the version of Sentinel with the green icon.

 

[ve2cjw]

The version on Sentinel thats on the sd card is quite old and outdated. Use the one from the link @fxdscon posted.

That's whar I'm doing.

 

[ve2cjw]

I am using the green Icon version of sentinel. I get these error messages: Reconstruction full database failed. Mismatch file format version. BCDx36HP sentinel installation might be corrupted. Please reinstall. Can't find database hpdb.cfg. If I look where it's looking for a database, it's not there. If I copy one there, it doesn't msolve anything. Could anyone give me procedure that I could follow step by step? It's really not working.

 

[tvengr]

To update database, go to the Update tab in Sentinel and click on Update Master Database. Who is your internet service provider? HoghesNet has high latency which can cause problems with FTP downloads from the Uniden server. T-Mobile blocks the FTP port used by Uniden.

 

[sfb88]

Maybe try to delete the user.cfg file and let Sentinel recreate it as Bob from Proscan suggests here.

 

[ve2cjw]

To update database, go to the Update tab in Sentinel and click on Update Master Database. Who is your internet service provider? HoghesNet has high latency which can cause problems with FTP downloads from the Uniden server. T-Mobile blocks the FTP port used by Uniden.

That's when I get the error messages. My provider is Videotron in Quebec and I normally don't problems with them.

 

[tvengr]

Before you install a new version of Sentinel, Uninstall the old version first.

 

[tvengr]

Here is something I found:

Hey videotron users, do any of you are able to download more than 100K/s using ftp protocol?
I want to download some linux iso and with every damn .edu site, I cant get more than 100 K/s

 

[fxdscon]

I am using the green Icon version of sentinel. I get these error messages: Reconstruction full database failed. Mismatch file format version. BCDx36HP sentinel installation might be corrupted. Please reinstall. Can't find database hpdb.cfg. If I look where it's looking for a database, it's not there. If I copy one there, it doesn't msolve anything. Could anyone give me procedure that I could follow step by step? It's really not working.

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@ve2cjw

Just realized you listed your location as Canada. I'll bet your Sentinel program has a problem with Windows regional settings. Read this thread from other Canadian users...

Read post #1 there, and then skip to posts 13, 14, and 15 for the solution... change the regional settings in Windows so that the decimal point character is represented as a dot instead of a comma :

Sentinel: - Sentinel installation problem

I have read pretty much all comments on this forum and others and viewed hours of vidéo but none adressed my problem. I got the sds200 last week. Now after many tries, I cannot get the sentinel software to run on my PC running windows 10. Pictures are worth thousands of words so what is wrong...

forums.radioreference.com

 

[ve2cjw]

Before you install a new version of Sentinel, Uninstall the old version first.

Exactly what I did.

 

[ve2cjw]

.
@ve2cjw

Just realized you listed your location as Canada. I'll bet your Sentinel program has a problem with Windows regional settings. Read this thread from other Canadian users...

Read post #1 there, and then skip to posts 13, 14, and 15 for the solution... change the regional settings in Windows so that the decimal point character is represented as a dot instead of a comma :

Sentinel: - Sentinel installation problem

I have read pretty much all comments on this forum and others and viewed hours of vidéo but none adressed my problem. I got the sds200 last week. Now after many tries, I cannot get the sentinel software to run on my PC running windows 10. Pictures are worth thousands of words so what is wrong...

forums.radioreference.com

Thank you very much. It did solve my problem. Anyway, it's not a problem having a dot instead of a coma. I never got used to the coma anyway.

 

[ve2cjw]

To all who have the same probem as I did, stop using the darn coma when you can use a dot instead. This is in the country parameters. If you are using french parameters like me, change them all to Canadian English and everything will work fine. Thanks to the person who signaled this anomaly to me, namely fsdscon. You are my saviour.