kaiserfan
Member
just bought Home Patrol loaed sentinal sofware but when i go to update HPDB or Firmware get failed message the remote could not be resolved: 'ftp.homepatrol.com can anyone help me
Cant update HPDB or firmware
- Thread starter kaiserfan
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ka3jjz
Wiki Admin Emeritus
A firewall issue on the PC or your router, perhaps? Mike
kaiserfan
Member
any idea on how to fix this problem or where to find answer
ka3jjz
Wiki Admin Emeritus
If indeed this is a firewall problem at your router, you will need to be able to sign onto your router's access through an admin password. If I just spoke Greek, I'd suggest you get in touch with someone that knows network administration
What OS are you running at your PC? You will need to also check the firewall there - and I would also check your antivirus to see if it may be the issue.
Mike
What OS are you running at your PC? You will need to also check the firewall there - and I would also check your antivirus to see if it may be the issue.
Mike
Where did you get the copy of Sentinel - with the radio or the download.
2.03 ver 4 is the current.
There have been issues with satellite internet users also.
2.03 ver 4 is the current.
There have been issues with satellite internet users also.
kaiserfan
Member
got it from internet
I was getting same error after a recent Windows update. It was fixed after I went into a setting to revert back to system before the update, all fine again. I wish I knew though what the problem was.
QwKiE
Member
What is the Sentinel firmware version should be version 2.02 (revision 04). Open sentinel and look under help about.
kaiserfan
Member
do you remember what setting or wher you went to?
It was under control panel/settings I believe, there was a spot to revert back to earlier time or earlier status or something to that effect. (I am not using that computer at the moment but when I do I will try to find it again). It was pretty easy to find if I remember correctly. It was working up until mid Jan but then stopped after an update mid Feb so I went back to Jan.
kaiserfan
Member
Would appreciate if you could check when you can and post thanks
QwKiE
Member
You never did say what version of sentinel you are running
Control Panel\System and Security\Action Center-at the bottom of this screen is 'Recovery' That is what worked for me.
ka3jjz
Wiki Admin Emeritus
Most important question - what OS are you using, kaiser? Win7, Win8, ect. and what flavor - Home, Professional, etc.
Be very specific here - the answers you need are, to a certain extent, OS dependent...Mike
Be very specific here - the answers you need are, to a certain extent, OS dependent...Mike
QwKiE
Member
If you won't answer us when we ask you some questions we can't help you we need to know some answers to help you.
kaiserfan
Member
WinZP
QwKiE
Member
You could have an out dated copy of Sentinel on your computer that will never update, that is why I have asked you what is the version. Open Sentinel go to help, then about see what it says about your sentinel should be version 2.02 (revision 04) if its not you will get an error.
You can get the latest version of sentinel here.
HomePatrolSentinel < HomePatrol < TWiki
You can get the latest version of sentinel here.
HomePatrolSentinel < HomePatrol < TWiki
kaiserfan
Member
downloaded version 2v or 2.0 from home patrol sight several times still same problem
QwKiE
Member
That is an old version of sentinel you need to get the latest version of sentinel on your computer to get the latest updates for the HP1 the link is on the above post.
QwKiE
Member
I sent you a PM yesterday look in youe Pm box
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