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Can't Upgrade G3 Firmware?

sefrischling

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Premium Subscriber
Joined
Sep 18, 2003
Messages
1,382
Location
New London, CT
Anyone else try and upgrade their Firmware and get ...

"There is a problem with this update package. The DLL folder required for this update may not be complete. Please verify the update package or contact your support personnel for assistance. (0xFDBC)
 

LEH

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Joined
Jan 23, 2003
Messages
1,453
Location
Yorktown, Virginia
What size is your firmware update file? It is possible the file may have been corrupted in the download. In File Explorer, the file size that worked flawlessly for me is 30,178KB in file properties the file size says 30,901,752 bytes.
 

HEReAZ

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Feb 13, 2017
Messages
89
Location
scottsdale AZ
Anyone else try and upgrade their Firmware and get ...

"There is a problem with this update package. The DLL folder required for this update may not be complete. Please verify the update package or contact your support personnel for assistance. (0xFDBC)
i have the same issue. but my computer had crash as it was updating. now my g5 won’t connect to pps, it doesn’t read that the pager is connected to computer and the pager will be off but as soon as i connect cord to the unit. the screen comes on even though the pager is off. i been trying to get a hold of unication to turn in pager to get looked at but so far no luck. i do get email telling me just to reconnect and retry to update but once i do that i get the error message ur talking about. i have to pull the battery out to get the screen to go off
 

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sefrischling

Member
Premium Subscriber
Joined
Sep 18, 2003
Messages
1,382
Location
New London, CT
i have the same issue. but my computer had crash as it was updating. now my g5 won’t connect to pps, it doesn’t read that the pager is connected to computer and the pager will be off but as soon as i connect cord to the unit. the screen comes on even though the pager is off. i been trying to get a hold of unication to turn in pager to get looked at but so far no luck. i do get email telling me just to reconnect and retry to update but once i do that i get the error message ur talking about. i have to pull the battery out to get the screen to go off

My G5 has the updated Firmware. The G3 still will not update. I have uninstalled and reinstalled the PPS twice.
 
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