In order to get the 25kz entitlement key, their is a online training that you have to take. It is called 'narrowbanding' and can be found in the traning section. Takes 15 minutes and then open a case and request that you be allowed to order the keys.
Their are 5 keys. Mototrbo – HKVN4046A Professional Series – HKVN4180A
PR860 – HKVN4181A Commercial Series – HKVN4182A CP185 – HKVN4183A
Also, this takes about 3 days and then you can go into the order search and order them.
Also, the system does not like ordering all at the same time, need to order one at a time.
Within about 48 hrs, you will recieve by email the keys.