CEI will not ship digital scanners to Canada

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hemi

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I recived a email from a friend about the new 396 from uniden. It from a amarican company and it cleary states that they can no longer ship digital scanners to Canada because of goverment regulations. I have created a link so you can read for yourself on my home page BradsScannerPages.
 

DaveH

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Yah, that is one company in Michigan (I believe), and this is not new (for them). They're out to lunch on exactly what the "regulations" are. Just go to any of the other reputable U.S. dealers who ship to Canada...there are several.

Dave
 

mikewazowski

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One ill-informed store does not count as the entire US.

hemi said:
I recived a email from a friend about the new 396 from uniden. It from a amarican company and it cleary states that they can no longer ship digital scanners to Canada because of goverment regulations. I have created a link so you can read for yourself on my home page BradsScannerPages.

Many American dealers will ship you a digital scanner with no problems. Scanner Master and Grove Enterprises are two reputable dealers that are happy to ship to Canada.

CEI in Ann Arbor has always refused to ship digital scanners to Canada. In fact, I don't think they've ever wanted to deal with Canada judging by their excessive shipping charges. Their latest advert in Monitoring Times (September 2005) still shows the BC785DGV for sale with no sign of the 396, 796 or 296. I don't think the ad's been updated in months.

So it seems you've made a huge leap in assuming that every store in the US will not ship to Canada and titled your thread inappropriately?

Please let us know exactly how many US stores you've polled to find out if they'll ship a digital scanner to Canada.

p.s. What link??
 
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hemi

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No Mike i was'nt implying the whole U.S. just a intresting topic for us canucks to kick around seems i know a few people having trouble getting a radio without a hassle in Canada. I placed a link on my yahoo group for those intrested.
 

motomeso

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Your Topic Title Seems To Reflect all of the USA

hemi said:
No Mike i was'nt implying the whole U.S. just a intresting topic for us canucks to kick around seems i know a few people having trouble getting a radio without a hassle in Canada. I placed a link on my yahoo group for those intrested.

Well then you should change the Topic Title to "Michigan Scanner Retailer Refuses To Ship To Canada" and forum members won't get the wrong idea. :^)
 

rhutch

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hemi said:
No Mike i was'nt implying the whole U.S. just a intresting topic for us canucks to kick around seems i know a few people having trouble getting a radio without a hassle in Canada. I placed a link on my yahoo group for those intrested.

Who's having a hassle buying a digital scanner and from where? There are all these urban legends running around. The hard part is having them in stock, they can't keep them on the shelves.

I purchase 2 from I think the largest radio dealer in Canada, with absolutely no problems, I even questioned them on this licence stuff and they said there is no such thing.

Shipping across the border is a big hassle for a lot of people. I can understand why some don't want to do it.

The fun thing is try shipping a rifle scope across the border. If you call it a rifle scope might not make it, call it precision optics, no problem.
 

Jay911

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hemi said:
No Mike i was'nt implying the whole U.S. just a intresting topic for us canucks to kick around seems i know a few people having trouble getting a radio without a hassle in Canada. I placed a link on my yahoo group for those intrested.

For those who haven't bothered going to his Yahoo group, it's just a link to CEI's webpage. Nothing new. USASCAN has had their heads stuck in the ground for years.

As for this being an 'interesting topic for us Canucks to kick around'.. no, it's not. It's a tiresome, annoying, misinformed falsehood.

Again and again, I, and others, have illustrated the facts in this situation, and there are still some people - both like the original poster, and the operators of companies such as CEI - who refuse to believe the truth.

Fact 1: The document everyone refers to is IPC 2-1-04, "Licensing of Digital Scanner Receivers", written by Industry Canada. IPC stands for Internal Procedures Circular, which indicates that this is a document intended for use inside Industry Canada only, for Industry Canada staff. Furthermore, the document is dated November 27, 1996 - nearly nine years ago - LONG before the concept of digital scanners was even investigated, let along marketed by Uniden or anyone else.

Fact 2: Even if IPC 2-1-04 was relevant, it states: "(...) users of digital scanner receivers capable of receiving radiocommunication must obtain a licence as prescribed in the Radiocommunication Act." The most recent issue of the Radiocommunication Act makes no reference to scanners, digital or otherwise, and no reference to licensing them. In addition, IPC 2-1-04 states in its preface, "(...) these circulars have no status in law."

Fact 3: When this subject has come up before, I have made it clear that I will maintain my stance on this subject until such time as someone comes forward with proof of an issued license for a digital scanner receiver. To date, no one has shown up with one. I found one person on scanbc.com who purports to have been issued such a license, but he has not yet responded to my PM to provide more information. As such, the elusive magical digital scanner license has still yet to be seen by anyone I know in the entire country. If someone had been issued such a license, news of it would have made the rounds of these radio hobbyist communities somehow, by now.

Fact 4: I meet at least two of the criteria that IPC 2-1-04 says allow for policy considerations on getting a digital scanner license. I'm a firefighter/EMT for my town (condition a); and I am employed by the operator of the only digital radio system in my area (condition e). Shouldn't that allow me to obtain a license rather easily? In actual fact, every time I or someone else speaks to Industry Canada, a different response is generated. The gist of it seems to be that IC has no concept of what is going on. Every person at IC has a different answer to the question, and no one has supplied the appropriate forms to grant a license yet. One such attempt yielded a PDF copy of the same kind of license you'd fill out if you were setting up a radio tower and a number of portables or mobiles for your business. On that form you are required to list all the frequencies you will be using (transmitting on - another indication that this is not the right form for a scanner receiver), and there is a cost per frequency licensed.

There are dozens of other inconsistencies and unanswered questions surrounding this issue. For example - being that I am licensed to operate a digital radio system by virtue of the fact my employer pays me specifically to do so, doesn't that license cover me for holding a digital scanner? Also, laws in Canada must have a penalty or offence clause. What is the fine/penalty for not holding a digital scanner license? What would the charge be? You can't be charged with "not holding a digital scanner license".. it's more like "in contravention of section xx subsection yz of the so-and-so act".

Lastly, if CEI/usascan.com had even a fragment of a clue what they were talking about, don't you think they would allow sales to Canadians who could provide proof of a license? Instead, they cut off all sales for those models, directing all questioning of their behavior to the above-mentioned unclear and incomplete documentation.

There are many other companies in the US and elsewhere who are more than happy to ship to Canadians. Don't let CEI's uninformed business practices lead you to believe that there's any trend towards closing off Canada to the sale of any kind of scanners, digital or otherwise.

Oh, and if you have a license, let's hear about it!
 

Jay911

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Sorry, dude. I didn't mean to blow up at you - I'm just so frustrated at this situation. I think it's mainly because the implication being made by CEI and other companies/people claiming there's a license, is that I and anyone else who has a digital scanner are criminals by default. That's not true. If there's a license, I want to GET a license. Bring it on! But so far it's been nigh-impossible to find out how to acquire one.

CEI's flawed business practices don't help, either. One would think that they would be more than willing to take peoples' money to sell more scanners, and would therefore agree to sell to Canadians who can prove they have the fabled license. Instead, they just throw a blanket over the entire country and refuse to sell to any of us. That's just laziness.
 

hemi

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The whole thread was never to imply that you could'nt get a digital scanner from the U.S. or anywhere else. I got one with no trouble at all, i simply found the disclaimer on this company's site intresting. In fact i do know some people who have been refused the sale of a digital radio over the last couple weeks. Anyways the whole point was i felt it was info people could use i guess i was wrong.
 

mikewazowski

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Rather then have this go on for days with people thinking that all US retailers will not ship to Canada (as the title used to imply), I have changed the title of the thread to something more appropriate and less fear mongering.
 

mciupa

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hemi said:
The whole thread was never to imply that you couldn't get a digital scanner from the U.S. or anywhere else. I felt it was info people could use, I guess i was wrong.

I'm sure this thread will be viewed by numerous people and it will help them make an informed decision. So, no matter how you feel it is useful information.

Like the TV commercial says , a little clarity helps a lot. ;)
 

electricsheep

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Those guys seem to be impossible to communicate with at the best of times. I had an almost THREE WEEK back and forth email "discussion" with some guy at CEI about this whole issue, and even after I forwarded the information I had received from Industry Canada, they still had no clue what they were talking about. But then again, it seems Industry Canada does not know what they are talking about at times either.

Honestly, who cares about them. We know there are numerous other places to buy the scanners, and if they don't want to ship to us, fine, let them just sell to their limited market... We are not the ones suffering or losing out.

Just for fun, next time you want to sell something really nice on Ebay, list it on Ebay.com and clearly state you will not sell to Americans and only ship to Canada, oh boy do you ever get a crap load of angry emails... :)
 

mikewazowski

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It's always been assumed that CEI adds extra letters after a scanners model # to trick people to think that they have newer models then the other dealers.

Next time you come across one of their outdated ads, take a look. It's the same model everybody else is selling with extra letters in the model #.

They're also claiming that sales of the 396 are restricted to the public right now in order to fill the orders that came in from government agencies dealing with Hurricane Katrina. I don't believe that statement for a minute.

Sounds more like they ran out of stock from not ordering enough to meet demand.

How much you wanna make a bet that they'll take your $60 in shipping fees (yes that's right, $60) and ship it USPS?
 

EricCottrell

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Hello,

Thanks for the information Jay. It makes sense. I traveled with my BC250D and digital card to Ontario and Quebec for the past couple of years without any problems.

I wonder if CEI is going by the information in the last paragraph on page 9 of the 396T owners manual. :roll:
http://www.uniden.com/pdf/BCD396Tom.pdf
Uniden appears confused as well.

I also noticed that CEI finally changed their print ad in October's Monitoring Times. They must have finally sold out of the 780s, etc.

73 Eric
 

Jay911

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Yeah, like Mike said.. the BC780DGV! The "GV" stands for "Great Value" ... that was my first and only purchase from CEI. The GV stands for dumping a set of headphones on the buyer, and charging the same amount as others are charging for the scanner alone. They're mediocre headphones, to be honest - I used them at Race City this summer, but they provided virtually no hearing protection at all. Pressing them against my head did the trick, but you don't want to be doing that all race, especially if you want to change freqs on the scanner.

And the 396's owners manual, I'm sure, takes its info from the same misinformation that CEI used.
 
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SCPD

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MatteBlack said:
Just for fun, next time you want to sell something really nice on Ebay, list it on Ebay.com and clearly state you will not sell to Americans and only ship to Canada, oh boy do you ever get a crap load of angry emails... :)


*LOL* ... you know I am almost willing to do that, but I have so many problems getting things shipped to Canada that I feel we are in Cuba most days. It is very interesting .. as you know this is not someone made up dream but reality. I just wonder what ever happened to Free Trade ? I know everyone is going to say this is the reality since Sept 11, but give me a break.

It is funny that you say about the emails as they dont like it a bit the same treatment they give to us.

NOTE: This is just a political announcement. I don't want to upset anyone to the south of us. I just want to hear from Canadians who have had similar experiences and if they have found some sort of resolution on the ongoing troubles with shipping between our 2 great nations.
 
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woody_461

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edmscan NOTE: This is just a political announcement. I don't want to upset anyone to the south of us. I just want to hear from Canadians who have had similar experiences and if they have found some sort of resolution on the ongoing troubles with shipping between our 2 great nations.[/QUOTE said:
Ughhh..the mail service!!Funny you should bring this up.The U.S Postal service has lost a 300$ US money order I sent for a business transaction.The guy In Philadelphia is pissed & I might have to resend the money.Package was sent ExpressPost guaranteed 5 business days to the States.HA!!
 
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