Certain Durham Co Agency Issue

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DougWare

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Knightdale, NC
There is a certain non-profit agency that appears to use Durham Co's trunk to radio patient transport dispatch and statuses to doctor offices and dialysis.

My concern is that they often using the patients name, address, destination and birthdate (or some combination of those) over the radio.

I don't want to get the agency is trouble or make it appear as though I'm out to cause the trouble, but part of me wants to call them and let them know that they may be violating HIPPA and that they should consult an attorney. I can't and do not want to tell them how to operate this services, just get them to look into protecting theirselves. My concern is that they may be a group of those people who think that trunk (and/or digital) means they can't be monitored.

Does anyone have any advice on handling a phone call or letter to them tactfully?

Doug
 
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