Com Port Help

[Bri112233445]

It wont detect the port for my new home patrol 2 but it detects it for my old bc75xlt im using radio feed to brodcast any ideas?

https://imgur.com/TkN4ddn

 

[RRSM]

Front or rear port?

 

[jaspence]

Have you checked in the control panel to see what ports are in use when the scanner is plugged into the computer?

 

[Bri112233445]

Have you checked in the control panel to see what ports are in use when the scanner is plugged into the computer?

I found it wont find it on dc supply only mass storage how could i fix this?