Connecting WS1040 thru RR to computer with Win500

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Hogwire56

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Having problem getting my current scanner info to display when connecting from RR thru cable using Win500. Nothing appears on my desktop. Its been years since i modified settings and want to edit some frequencies. I'm missing a step i think.
 

fxdscon

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Your posts are quite confusing....

In your post #4 and 9 you say that the WIN500 program itself is not opening.

In your post #8, you say that WIN500 is not recognizing the scanner
 

Hogwire56

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If you have your user name and key from Starrsoft you may have to reinstall.
What error are you seeing?
sorry for the confusion i'm seeing nothing when i plug in scanner. Windows knows the scanner is plugged in but that is all.
 

fxdscon

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sorry for the confusion i'm seeing nothing when i plug in scanner. Windows knows the scanner is plugged in but that is all.
If you are expecting the software (WIN500) to start automatically when you connect the scanner... no, that isn't how it works. You need to manually start the software by double clicking the WIN500.exe file, or it's shortcut icon.
 

Hogwire56

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If you are expecting the software (WIN500) to start automatically when you connect the scanner... no, that isn't how it works. You need to manually start the software by double clicking the WIN500.exe file, or it's shortcut icon,
yes i double clicked the icon and its not loading
 

fxdscon

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yes i double clicked the icon and its not loading
You might want to try downloading and re-installing WIN500 from the link below... do you still have the registration keys you purchased?

 
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