I had a conversation with a local Police Officer who advised me that they are less than satisfied with the new dispatch service. He spoke of coverage issues (read that as dead spots) and sound quality issues compared to the analog T band radios . I will not name the dept.in the interest of discretion . I will say that the previous service was Southwest Central Dispatch. These criticisms reflect the quality of the radio coverage and the dispatch service itself. We agreed that the cost savings to the suburb is substantial. I was also told that by law, these dispatch centers are not permitted to realize a profit but only to recoup costs of providing said service.