I think I've seen that the regular home troubleshooters go out in the morning with a list of residences to check out and they use a cellphone
to communicate with those residences ("I'm on my way") as well as with the office ("can you send a refresh signal?").
But how do the emergency repair truck work? For instance, we just had a storm blow through heavily disrupting service. I can listen to Entergy to get an idea when my power will be restored and I'd like to do the same with my tv/internet connection. Do they use cellphones for communication as well or do they have a radio system?
to communicate with those residences ("I'm on my way") as well as with the office ("can you send a refresh signal?").
But how do the emergency repair truck work? For instance, we just had a storm blow through heavily disrupting service. I can listen to Entergy to get an idea when my power will be restored and I'd like to do the same with my tv/internet connection. Do they use cellphones for communication as well or do they have a radio system?