CP200D communication problem

[BC_12]

I have several cp200D's
When I program them as digital or analog I can transmit and receive radio to radio
When I connect a headset I can no longer communicate in either mode.

Is this something I am missing???
Thank You for any light you can shed on this issue
BC

 

[BC_12]

I have some additional info discovered that if I key the radio and PTT on the headset it does transmit
This is hurting my head!!!!

 

[K2NEC]

What kind of headset? Are the pins on the accessory port pressed in firmly? There is no debris or anything in the accessory port right? What about the headset? Have you confirmed that it works properly with other radios?

 

[ChrisE_STB]

CP200D uses special mics, make sure its the one with the special digital logo stamped on it.

 

[TampaTyron]

It does not require the special symbol to work. It just may have the digital noise on TX if it doesn't have that symbol. Does the headset work on another radio? Does the radio in question work with other speaker mics or headsets? If yes to both, then there is likely a PTT selection setting in the radio that is not set properly. TT

 

[PRR914]

Try plugging in the accessory before powering on the radio.

 

[K2NEC]

CP200D uses special mics, make sure its the one with the special digital logo stamped on it.

View attachment 78322

Not really. Just a motorola tactic to get you to buy new accessories. I have used accessories for CP200d and CM300d that doesn't have that "digital optimization" and they work just fine.

 

[BC_12]

So interesting info
First I am sorry for the delayed response to your info above. I have the older version R01.00.00 on these radios and I believe this is the problem area.
The version or radios that we have that works has version R01.01.10.0002
found this very interesting.
BC_12

 

[K2NEC]

Can you upgrade the firmware? 1.0.0 is OLD

 

[wcu02mpa]

I work on these for a living. These radios have some serious poor build quality. The speaker mic jacks fail constantly and the volume switches are the biggest problem.

 

[K2NEC]

I work on these for a living. These radios have some serious poor build quality. The speaker mic jacks fail constantly and the volume switches are the biggest problem.

And for the price that moto asks for them? At my work we had a dealer send us 3 new CP200d because the PTT's broke on them. Eventually they stopped bothering replacing them so we started replacing the CP200d with CP200. We kept our old CP200 before they started pushing the CP200d and we are glad we did. The older versions were built better and we find that some people like them more.

I have both of them personally and I like the CP200d audio both transmitting and receiving and the USB programming. Other than that there isn't much to write home about.

 

[EWC_BDN]

At least we always know what's wrong with a CP200d or CP200. Volume controls and mic jacks . I think the CP200d is still a well built radio. 2pin style mic jacks from every manufacturer fail often. Kenwood Nx-320 jacks fail way more and that radio was more expensive that a CP200d.

I still hate the surface mount jack that's used on every Motorola with a two pin jack. The solder joints fail more than the jack, but if the jack fails its easy to destroy a pad. and there a 7 opportunities to do that.

 

[K2NEC]

At least we always know what's wrong with a CP200d or CP200. Volume controls and mic jacks . I think the CP200d is still a well built radio. 2pin style mic jacks from every manufacturer fail often. Kenwood Nx-320 jacks fail way more and that radio was more expensive that a CP200d.

I still hate the surface mount jack that's used on every Motorola with a two pin jack. The solder joints fail more than the jack, but if the jack fails its easy to destroy a pad. and there a 7 opportunities to do that.

I'm surprised we haven't had a problem with it yet. With the amount of use and abuse our radios see and the people that use them just jam the mics in. Or maybe they are broken on some of them but being held together in the housing.