I'm starting to think the nice salesperson didn't think this through fully... here's the story:
I have a handful of CP200's and CP200d's at my site that long pre-date me. I called motorola and told the nice salesperson I wanted to program the CP200 and CP200d's. I was told the same software programs both, but I needed the adapter setup for the CP200's vs CP200d's. So he went through the parts, which I bought. Downloaded CPS quickly, everything else backordered and seemingly delayed because the 9v power adapter was out of stock, but managed to remove that from the order and get everything shipped.
While everything was backordered, I used the CPS and a standard USB cable to program my CP200d's. Worked as it should have, no issues.
I've been trying to get my CPS to see the CP200's, and haven't had great luck. First issue was motorola sold me a system that got to a serial port, which was annoying but I dug up an old laptop in the back of a cabinet with a serial port. I was able to read and write from that laptop with a very old version of CPS that I did not buy.
I bought a USB-Serial adapter off amazon to connect the rib to my computer, loaded up CPS v16 and I can't get CPS to recognize my CP200 on the other side of the rib. Rechecked via USB to a CP200D and works as it should.
Was trying to troubleshoot between a CPS software issue and a USB-Serial hardware adapter issue, and found some posts implying that it's not the same version of CPS that programs the CP200 vs the CP200d? The salesperson was very clear that it was the same software, which is what he sold me and I downloaded from them.
Trying to find more information so I know what to ask for before calling them. I really don't want to need to keep this old laptop with CPS v5 just to program the older radios.
Thanks so much!
I have a handful of CP200's and CP200d's at my site that long pre-date me. I called motorola and told the nice salesperson I wanted to program the CP200 and CP200d's. I was told the same software programs both, but I needed the adapter setup for the CP200's vs CP200d's. So he went through the parts, which I bought. Downloaded CPS quickly, everything else backordered and seemingly delayed because the 9v power adapter was out of stock, but managed to remove that from the order and get everything shipped.
While everything was backordered, I used the CPS and a standard USB cable to program my CP200d's. Worked as it should have, no issues.
I've been trying to get my CPS to see the CP200's, and haven't had great luck. First issue was motorola sold me a system that got to a serial port, which was annoying but I dug up an old laptop in the back of a cabinet with a serial port. I was able to read and write from that laptop with a very old version of CPS that I did not buy.
I bought a USB-Serial adapter off amazon to connect the rib to my computer, loaded up CPS v16 and I can't get CPS to recognize my CP200 on the other side of the rib. Rechecked via USB to a CP200D and works as it should.
Was trying to troubleshoot between a CPS software issue and a USB-Serial hardware adapter issue, and found some posts implying that it's not the same version of CPS that programs the CP200 vs the CP200d? The salesperson was very clear that it was the same software, which is what he sold me and I downloaded from them.
Trying to find more information so I know what to ask for before calling them. I really don't want to need to keep this old laptop with CPS v5 just to program the older radios.
Thanks so much!