I just received my BCD436HOP last week, and I am now a bit stressed out. I have charged the internal battery, set date and time, updated the firmware and created a favorites list in my county, but I still receive outside of the county transmission. My reception is not the greatest but I did order an antenna from radio Shack but in the meantime trying to learn from the owners manual is fruitless. I have watched many You-Tube vids and can't figure out why I get transmission outside of the county. I set up my 1 favorite to "1" and press 1 and then the "yes" key and get quick key on or off on the screen. What am I missing?