BCD436HP/BCD536HP: Creating and Managing Favorite Lists

[tomcat741]

I have an issue that has just begun. I have had my scanner for about 3 weeks and have been successful in creating and managing my favorites lists.

Yesterday I needed to modify a list so i told the Sentinal software to read the list from the scanner. I got a box which said preset (name of the profile) but the box was empty. Said ' MicroSD' and the OK button was not active. So tried it from the software to the Scanner. Same thing OK Button no active.

I used this no more then two weeks ago and it worked I had created 5 favorites and modified ones on the scanner more then that.

Anyone have a clue what I am doing incorrectly here?

 

[UPMan]

Sorry, but I am confused as to what window in which MicroSD and OK were not active. Sounds like "Edit Favorites" but that window has no such options.

 

[tomcat741]

It's the dialog box that is displayed after you click on after read list from scanner?

 

[ofd8001]

Are you talking about the window that is shown below?

Do you see anything highlighted, which is the scanner (actually the SD card)?

If not verify you have a good connection between the scanner and the scanner is in USB Mass Storage. You can verify this by using your windows explorer to see if there is a removable drive connected. Unplug the scanner and see if that drive disappears.

 

[tomcat741]

results

UPMan thank you so much for your help the Mass Storage remark is what helped me. This was strickly an operator error. I was not waiting for the Mass Storage message to come up but saying no I did not want to charge the batteries. My fault and again thanks so much for bringing me back to my senses.

 

[tomcat741]

OFD8001 Thank you also for your help.