I'm not certain but I think DEMCA may have abandoned their UHF system in favor of MPSCS. Each hospital is still required to have HEAR (155.340 MHz). Additionally, the HEAR base at Henry Ford main is connected to HEMS, allowing patches to Sinai-Grace, Detroit Receiving or any other HEMS member facility. You should ask your supervisor what method is authorized for your service. Cell phone calls direct to ERs are definitely not an authorized method. Let me know if you need further assistance.
Bill
Bill,
Thanks, that’s what I was afraid of. My truck recently got the VHF HEAR system updated and we have HEMS 1, and 2 along with a channel for each individual hospital (supposedly HEAR frequency with PL tone for that hospital). We were told to call the hospital on its respected channel by calling out the name of the Hospital ourselves (ex. Henry Ford Main, Henry Ford Main this is A696 with priority...). When I tried that the HEMS operator answered and patched me through. The connection was not very good though. I tried another time on the HEMS 1, and it worked almost perfect, but the next day it didn’t work so well at all.
Any advice on the best way to contact the hospitals would be very much appreciated. I just want a good solid communication line to the hospital. We do have a UHF radio with HEMS Med channels 9, 3, and 4, however I don’t think they have the PL tones programmed. What would be better to call on Western Wayne or Downriver? Or will that not work at all in Detroit?
PS. At one point we were told that Henry Ford along with other DEMCA hospitals are requesting us not to call on HEMS because they can not hear us. I have a feeling that it is our fault not HEMS’s though.
Sorry for the ranting, just want this figured out.
Thanks