Is your computer asking you which comport? If yes just select 3 or 4. Comport is use to tell you to select in which USB connection is the wire for your scanner connected in the computer. Select any # from the list until one works for you. 3 or 4 are the most often used. When you select the right one it will go thur the upgrade fast. I don't have this scanner. I have the BCD396T.Sorry about the reply. The screen is blank. Nothing. When I tried to continue the upgrade it wants a comport. Since there is no screen I can't supply the correct comport. I am reaching out to you now. Help.
UPMan, yes, that is correct. No screen at all. If i could pick a comport, then I could contuinue with the update. Thanks.
The screen is now blue. When I try to use the BC VUP, it asks which comport to connect to. The field is blank. That is as far as I can go.
Windows hardware manager says com port 8. Cable is plugged into the front. It is the BC VUP software asking for which com port to use, not the scanner.