pink123,
A couple of questions for you:
1) Do you have a computer available to use and that you are comfortable with? I'm guessing you do since you are posting here but, in the off chance that you could be using a friend's PC or some coffee shop internet terminal to post I felt it prudent to ask.
2) Did you happen to buy the programming USB cable for your scanner? I'm guessing, from the nature of your posts that you likely did not but figured I'd ask anyway.
I would strongly suggest, if you have not already done so, that you purchase the USB-to-serial cable from Radio Shack - catalog number 20-047 (give them that number at the store and they can locate it for you).
Then I would download WIN97 from
www.starrsoft.com; it is free to try for 30 days and is only $25 to purchase for a lifetime license.
Once you have those items ready we can help you better because we can exchange files with you - we can examine your file to see what problems it may have and we can send you our files to upload to the scanner for you to try and play with.
Personally, I have a WIN97 file for San Bernardino County which I will gladly share with you here but you need to have the programming cable and software. Many others on this forum can help you in the same way. Be aware that you will need to install the cable onto your PC first (get the right drivers, etc.).
-Mike