BCD436HP/BCD536HP: Double payment, no upgrade key

[muscanga]

Hi everyone.
I just made the purchase of the DMR upgrade key, I got an error message about the address, tried again with the same result. Some minutes later my bank sent a message saying that I have two payments of the same amount. I already sent a mail to Uniden's Support Center. Has anyone else experienced this kind of problems? Please let me know if there is a solution to this.
Thanks in advance and Happy Holidays to all !!!!

 

[UPMan]

Since the charge did not go through, these typically disappear from your credit card record after 24-72 hours. Unfortunately, Christmas break (for everyone except, apparently, me) started about 10 minutes ago. If the charge actually did post to your account, contact Customer Service after the holiday break.

 

[muscanga]

Thanks for your reply UPMan. I'll contact Customer Service on wed Dec 26.
You also deserve the break, enjoy the holidays.