hello i have the 500 i have put in the cpu update with no problem know the dsp is fighting me. connect cable turn scanner on set to comport 3 click test and turn scanner off and push 0 program&enter shows error on scanner and on screen.it wont hilite the update button. only the test button.can someone help me am i missing some steps. i tried this several diffrent ways with no luck ,i follwed the instrutions and i know comport is 3. can anyone help me with this im running windows vista,cant figure out the dsp update, thanks