You can also enter the WACN ID, System ID, RFSS ID, and SITE ID, to "FFFFF", "FFF", and "FF" respectively. The PPS will walk you through how to in the help menu on the right. I had to do that with Buchanan county since I was having simular issues. After you program the pager, you can even hit the down arrow and scroll past the talkgroups and (after the pager recives the site) you can veiw the tower's information so you can properly fill the info into PPS (if it makes that much of a difference, don't think that would really change anything) and update the RR database if you feel the need.