Dubuque FD computerized dispatch

[mws72]

not sure but t checked the forums for this.

I heard Dubuque city fire for the first in a while and noted they have a computer voice announcing the call outs. There is still a dispatcher on channel to talk to units. Anyone have experience with this as It seemed to be a bit unnecessary. What is the reason for the voice because like I said you have a dispatcher on. I'm not down on it just wondering.

 

[W8RMH]

It has many advantages, see their website linked below. The main benefit is it can dispatch up to 20 runs simultaneously which decreases response times and saves lives.

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