Duplicate Data Submission

Brettame5

Member
Joined
May 7, 2021
Messages
53
When I submit data sometimes after the ticket being worked when I log back in it will send the submission again. Any idea on why it does this?
 

GTR8000

Reverted to False Posting Guy
Database Admin
Joined
Oct 4, 2007
Messages
14,662
Location
BEE00
We see this from time to time. In some cases, the duplicates come in pretty close together, but I've seen 12-24 hours elapse between duplicates. It's quite odd. I've never done a deep dive into what is causing it, however I believe at least two people mentioned using Apple devices/iOS, so who knows.
 

Mboy00

Member
Premium Subscriber
Joined
May 9, 2022
Messages
217
We see this from time to time. In some cases, the duplicates come in pretty close together, but I've seen 12-24 hours elapse between duplicates. It's quite odd. I've never done a deep dive into what is causing it, however I believe at least two people mentioned using Apple devices/iOS, so who knows.
Sometimes when I log on it quicklinks me to the submission then refreshes so it acts like a new form and submits it. It's very odd
 
Top