In addition to what
Whiskey3 mentioned, check your Profile in Sentinel. Make sure that your Favorites lists are set to be downloaded when you write to the scanner from Sentinel. And, for those that you want to be monitored, set that as well in your Sentinel profile.
I have the Uniden bcd436hp using sentinel software. Normally, I can listen to Fairfax fire and rescue using the favorites list for Fairfax. However, now I cant pick it up on my favorites list but can pick it up when i turn the full database on. Any suggestions? I tried deleting and reloading under Sentinel but no luck.
Thx
Looks like the issue also effects my other favorite lists.
The Fairfax
system uses a simulcast site, which can be a problem. However, since you are able to monitor without problems when using the main database, it's apparently not affecting you at your location.
Did you create your lists by appending from the main database? or by entering everything manually? If entered manually (not appended) did you also manually enter the location data for your systems? If not, and left those fields blank, then don't use location control on your Favorites lists, A blank location is treated as if it is in the Atlantic Ocean, off the coast of Africa. Obviously, not in range.
If, as noted above, making sure your lists are set to be monitored does not solve your problems, then there's something missing, or set incorrectly in your lists. Service types likely are not an issue, since you can hear your systems when using the main database. (Service types not correctly enabled are a very common error on these database scanners, but since the full database works, it's probably not something that needs attention in your specific case.)
Export your Favorites list and post it so that we can take a look & help you solve any problems. To do that, click on the drop-down File menu in Sentinel.
Select "Export to hpe file (Favorites lists)
Sentinel will generate a pop-up window with all your lists displayed. Pick the list you want,
Then, you'll get a box for you to choose which systems to export. Make sure
all of them are checked, & press OK to proceed.
Sentinel will create the *.hpe file and give you the option where to save it. (The default name will be that of the source Favorites list, but you can, instead, use a different name.) Note where the file is being saved. (The default is usually the Documents folder, but you can save elsewhere if you want.)
Once your file is saved, open Windows Explorer (called File Explorer on some Windows versions).
Find your saved file. Then, right click on it. You'll get a pop-up menu with options.
You want to compress it to a Zip file. You cannot attach an hpe file to a post, but you can do that with a Zip file. (If you don't see the 'Compress' choice, you should see, instead, "Send To". Use that, which will pop-out a menu on where to send it. One of the options will be to compress the file. Use that.)
Once you have the Zip file created, you can attach it to a post. Then we can open it & see what might need changes or adjustments.
