I have had my TRX-1 for about 5 days. I decided yesterday, to do the software and firmware updates, after using the scanner for a few days with no problems, running on the quick, Zip Code programming method.
Using the serial cable provided and the EZscan software.
Everything seemed to be going well until it finished "installing" the firmware upgrade. At which time I got an error message, after the install indicators reached 100%, that says "Update error: The update of the firmware to the scanner failed, The scanner rejected the upgrade! This is usually due to a corrupted download from the internet. Please try the update again."
The scanner display read: CPU SW Upgrade: Error - Turn off
The scanner will not turn off via the Power Button. I have to take the batteries out to turn it off.
When batteries are put back in, the screen is already on and says: CPU SW Upgrade: Waiting for USB
I have read many of the related post, and have tried The Windows 10 procedure to update the driver, I have used an adapter to put the Micro SD Card in my laptop and opened files. I have tried holding the Menu button while plugging the cable in. I have tried "Run as Administrator" opening EZ Scan. I don't know what to do. I apologize in advance for having a need to post something that you all have seen before in various forms. Thank you for any assistance you may be able to give.
Using the serial cable provided and the EZscan software.
Everything seemed to be going well until it finished "installing" the firmware upgrade. At which time I got an error message, after the install indicators reached 100%, that says "Update error: The update of the firmware to the scanner failed, The scanner rejected the upgrade! This is usually due to a corrupted download from the internet. Please try the update again."
The scanner display read: CPU SW Upgrade: Error - Turn off
The scanner will not turn off via the Power Button. I have to take the batteries out to turn it off.
When batteries are put back in, the screen is already on and says: CPU SW Upgrade: Waiting for USB
I have read many of the related post, and have tried The Windows 10 procedure to update the driver, I have used an adapter to put the Micro SD Card in my laptop and opened files. I have tried holding the Menu button while plugging the cable in. I have tried "Run as Administrator" opening EZ Scan. I don't know what to do. I apologize in advance for having a need to post something that you all have seen before in various forms. Thank you for any assistance you may be able to give.
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