working with Freescan and the new radios is a breeze, once you get to know the program and the radio, your gonna love it. So let's get started. What exactly is the problem, Do you have the latest version of free scan, where are you, and what do you want to listen to. If you answer these questions, We can talk you through it. The best way I have found is to copy the systems you want to an excel file. Then copy them into free scan using the easy grab. Or to invest for a RR Membership and download the systems straight from the RR Database into FreeScan.