I've been dreading this day since I got my new laptop. Decided to take the plunge and try and update my 1088 to the latest firmware. New work laptop running Win7, EZ-Scan never installed on it before, scanner never plugged into it before. I plugged in the radio and Windows did it's business... recognized the mass storage device, even saw the attached device as a Whistler scanner. Life is good! Installed EZ-Scan from the SD card, launched it and let it download the latest update. It restarted then then put the scanner into FW Update mode (I actually thought to myself at this point... holy crap, that went smooth). And poof, it all went down the drain. I heard the USB disconnect sound, followed by the reconnect sound.. and the dreaded 'USB Device not recognized' message. Now no matter what I do, all I get is USB Unknown Device. I've un-installed/re-installed multiple times. Rebooted multiple times. Scanner on, scanner off. It doesn't matter. At this point I'm ready to hurl the scanner and the laptop against the wall and start drinking. The fact that so many people have issues with this is absolutely insane and instantly makes you want to ditch the radio. I'm not a big fan of the Uniden 436/546 series but at least I could update and program the damn thing!