G4 Not Receiving

[bbeam]

Sometimes my G4 will not receive. Sometimes I can turn it off then back on and it will work fine. This morning I have cut it on and off about 5 times and it's still not picking up anything. When this doesn't happen it works fine. Anyone else having this issue?

Thanks in advance for your assistance.

 

[WX4JCW]

Have you swapped antennas would be my first question

 

[w2lie]

I had a customer with the same problem with a G5. Everything works fine and then all of a sudden the pager will just fall off network and be silent until it is rebooted. If this is the same problem, you'll need to send in the pager to Unication repair so it can be reflashed.

You should reach out to your dealer for help and to find out if it is still covered under warranty.
If you don't have a dealer, you can use my site and we'll help you out. www.eastcoastpagers.com/repairs

Phil

 

[bbeam]

I had a customer with the same problem with a G5. Everything works fine and then all of a sudden the pager will just fall off network and be silent until it is rebooted. If this is the same problem, you'll need to send in the pager to Unication repair so it can be reflashed.

You should reach out to your dealer for help and to find out if it is still covered under warranty.
If you don't have a dealer, you can use my site and we'll help you out. www.eastcoastpagers.com/repairs

Phil

Okay thanks Phil!

 

[bbeam]

Have you swapped antennas would be my first question

I have not swapped antennas. I don't think it's the antenna. After turning it off and on about ten times today it's finally working. Receives perfectly in the same location it was when it would not pick up. Thanks

 

[tvengr]

It would be worth a try to reset the pager. Hold in the 2 buttons on the left side as well as the button on the channel knob for several seconds.

 

[bbeam]

It would be worth a try to reset the pager. Hold in the 2 buttons on the left side as well as the button on the channel knob for several seconds.

I tried the reset. So far so good. Fingers crossed! Thanks

 

[tvengr]

I tried the reset. So far so good. Fingers crossed! Thanks

Just wondering if it is still working?

 

[bbeam]

That didn't completely resolve the problem. It's better than it was. THanks for checking back.

 

[tvengr]

It's good to know what is effective for helping others in the future. Please let us know how the problem is resolved. Thanks!

 

[mdsxfire]

That didn't completely resolve the problem. It's better than it was. THanks for checking back.

What firmware is currently on it? Have u tried updating to one of the newer f/w