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G5 tones/audio issues

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lexmedic157

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Working on setting up several G5’s for the county and having an issue with the G5 alerting and playing the audio. We have a new Harris system and the way the depts are toned is in a stack with a system assigned ID. For instance, the Dispatch TG, dept specific TG and the analog paging system are all triggered. Even though the dept TG is first in the list of priorities, dispatch keys up and doesn’t alert the dept specifically. Trying to figure out a work around or maybe i’m overlooking something?
 
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