Getting Feed Back Online

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IdleMonitor

Member
Premium Subscriber
Joined
Feb 17, 2005
Messages
2,464
Location
The Ottawa Valley - Eastern Ontario
Went away for Christmas holidays for 2 weeks and I didn't have my stream online. Now I come back an the listings aren't there anymore.

Whom shall I contact so I can get it activated again? Or must I simply file another submission for a new feed again?
 

richtidd

Live Audio Administrator
Database Admin
Joined
Dec 19, 2002
Messages
1,139
Location
San Mateo, Ca
Went away for Christmas holidays for 2 weeks and I didn't have my stream online. Now I come back an the listings aren't there anymore.

Whom shall I contact so I can get it activated again? Or must I simply file another submission for a new feed again?
If you are referring to your feed of - Quinte Region Public Safety

You were offline so ling that the system started the process to delete your feed. It was set to inactive. You where sent e-mail notices.

I reset you feed to active so you should be able to access it & start sending audio. Currently it shows red & offline but when you send audio it should turn green for online.

Here is the Feed notification settings for future info:
Feed Notification Settings

Time Down Action
============================================
15 min Email Notification to Feed Owner
6 Hours Email Notification to Feed Owner
24 Hours Email Notification to Feed Owner
7 days Email Notification and feed set inactive
resulting in feed provider losing premium subscriber status
14 days Email notification and feed deactivated.
21 days Feed deleted.

  • NOTE:Feed must be online to receive premium subscriber status

  • NOTE: If prior arrangements are made with the Live Audio Administration staff we can prevent a feed from being deleted if it needs extended downtime.

  • NOTE: Feed Owner will also receive an Email Notification when feed goes back online.
 
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