GRE-800 NOW a 1080

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i have been trying for a few days to up date the CPU its stuck in CPU upgrade tried 3 USB cables and 2 computers its like the computers don't see the scanner on the USB cables.i can't even bring the scanner back to just forget doing it.
 

Wackyracer

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i have been trying for a few days to up date the CPU its stuck in CPU upgrade tried 3 USB cables and 2 computers its like the computers don't see the scanner on the USB cables.i can't even bring the scanner back to just forget doing it.
What OS?

Try the following....

Rebooting the computer with the scanner plugged in

You should wait at least one minute after you plug in the usb cable to the scanner before you do any updates to the scanner.

Assign a comport to the scanner in device manager.

Try a NEW usb cable.
 

Wackyracer

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WHAT OS?

uninstal and reinstall the driver.

Try disconnecting the usb cable, pull the batteries and leave them out until you get it working, press and hold the power button for at least 30 seconds. Then plug in the usb cable and wait 60 seconds. then see if you can do the cpu update via ezscan. repeat as many times as needed. try a different usb port
 

Wackyracer

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For the 3rd time what OS (operating system)? the procedures to install the driver or repair it for win 8-10 are more involved then windows xp or 7.
 
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one other thing when the scanner is plug in says Removable Disk E i can't seem to get it to say Whistler 1080 i know your trying to help me and thanks for trying.
 
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((((when i try to down load the driver from whistler i get this info)))


; Microchip Composite Device MSD+CDC
; This driver is required only by the CDC part of a composite device.
; The MSD part does not require any driver.
;
;
; Copyright (c) 2000 Microsoft Corporation
; Copyright (C) 2007 Microchip Technology Inc.
; Copyright (c) 2010 General Research of Electronics

[Version]
Signature="$Windows NT$"
Class=Ports
ClassGuid={4D36E978-E325-11CE-BFC1-08002BE10318}
Provider=%MFGNAME%
LayoutFile=layout.inf
CatalogFile=%MFGFILENAME%.cat
DriverVer=11/15/2007,5.1.2600.0

[Manufacturer]
%MFGNAME%=DeviceList, NTamd64

[DestinationDirs]
DefaultDestDir=12


;------------------------------------------------------------------------------
; Windows 2000/XP/Vista-32bit Sections
;------------------------------------------------------------------------------

[DriverInstall.nt]
include=mdmcpq.inf
CopyFiles=DriverCopyFiles.nt
AddReg=DriverInstall.nt.AddReg

[DriverCopyFiles.nt]
usbser.sys,,,0x20

[DriverInstall.nt.AddReg]
HKR,,DevLoader,,*ntkern
HKR,,NTMPDriver,,%DRIVERFILENAME%.sys
HKR,,EnumPropPages32,,"MsPorts.dll,SerialPortPropPageProvider"

[DriverInstall.nt.Services]
AddService=usbser, 0x00000002, DriverService.nt

[DriverService.nt]
DisplayName=%SERVICE%
ServiceType=1
StartType=3
ErrorControl=1
ServiceBinary=%12%\%DRIVERFILENAME%.sys

;------------------------------------------------------------------------------
; Vista-64bit Sections
;------------------------------------------------------------------------------

[DriverInstall.NTamd64]
include=mdmcpq.inf
CopyFiles=DriverCopyFiles.NTamd64
AddReg=DriverInstall.NTamd64.AddReg

[DriverCopyFiles.NTamd64]
%DRIVERFILENAME%.sys,,,0x20

[DriverInstall.NTamd64.AddReg]
HKR,,DevLoader,,*ntkern
HKR,,NTMPDriver,,%DRIVERFILENAME%.sys
HKR,,EnumPropPages32,,"MsPorts.dll,SerialPortPropPageProvider"

[DriverInstall.NTamd64.Services]
AddService=usbser, 0x00000002, DriverService.NTamd64

[DriverService.NTamd64]
DisplayName=%SERVICE%
ServiceType=1
StartType=3
ErrorControl=1
ServiceBinary=%12%\%DRIVERFILENAME%.sys


;------------------------------------------------------------------------------
; Vendor and Product ID Definitions
;------------------------------------------------------------------------------
; When developing your USB device, the VID and PID used in the PC side
; application program and the firmware on the microcontroller must match.
; Modify the below line to use your VID and PID. Use the format as shown below.
; Note: One INF file can be used for multiple devices with different VID and PIDs.
; For each supported device, append ",USB\VID_xxxx&PID_yyyy" to the end of the line.
;------------------------------------------------------------------------------
[SourceDisksFiles]
[SourceDisksNames]
[DeviceList]
%DESCRIPTION%=DriverInstall, USB\VID_2A59&PID_000D&MI_01

[DeviceList.NTamd64]
%DESCRIPTION%=DriverInstall, USB\VID_2A59&PID_000D&MI_01


;------------------------------------------------------------------------------
; String Definitions
;------------------------------------------------------------------------------
;Modify these strings to customize your device
;------------------------------------------------------------------------------
[Strings]
MFGFILENAME="mchpcdc"
DRIVERFILENAME ="usbser"
MFGNAME="Whistler"
INSTDISK="Whistler Installation Disc"
DESCRIPTION="Whistler WS1080 Serial Device
SERVICE="USB RS-232 Emulation Driver"
 

TAbirdman

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Oct 10, 2014
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Location
MO
Did you send it in to whistler for the update? If yes, and you then tried to update the firmware and its stuck where it is now, correct?
If so, remove the batteries, hold in the menu button, while holding the button plug in the usb cable.
Open ezscan, update it to the latest version.
THEN, check for cpu updates.

This should get you going.

Sent from my SAMSUNG-SM-G870A using Tapatalk
 

Wackyracer

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He has a hacked scanner, the fix was to reload cpu firmware via grefwtool.
 
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