A Hand Held would not lose the key(s) that easy. Keys are expensive kind of like buying XP from Microsoft your required to buy a license for each machine. Same theroy with Motorola, now from what i have heard a key costs $700 us per unit so if you have 500 mobiles and 500 HH that's 1000 key licenses if they only use one key. Most usually go with 2 or 3 keys for a small police force like Orangeville its not that bad but Hamilton Police, Peel Police or OPP your talking alot of money just for the keys. If that price is correct, but that's what i heard a while ago