Is it loose as wobbles? If so the set screw might need tightening. Pull the knob off and there is a set screw there(at least for the channel selector, to tired to get a good grip on the volume knob to get it off
). If that does not help for the channel selector it might be the mechanical part itself. The manual states 1.27mm hex but I was able to unscrew mine with the same t5. It does not state anything that I have found yet for the volume button. Apparently at some point the 7300's did not come with the mechanical stop installed and had to be done when received. Imagine doing that for 1k+ radios.
edit* I found a ebay listing with a missing volume knob(lol). It had a few images and just happen to have a shot of the backside which is where the set screw was shown as, assuming the volume is currently in off position. It looks like the same size as the one for the channel selector.