Help I must be all Thumbs!

TedTobias

Member
Premium Subscriber
Joined
Feb 28, 2004
Messages
159
Location
West Coast Florida
I can’t get the sentinal soft ware to load to my sd card. On my pc. I push write to scanner window pops open but won’t down load to the card. Hope this makes sense?.
Thanks so Much!
 

ofd8001

Member
Premium Subscriber
Joined
Feb 6, 2004
Messages
7,089
Location
Louisville, KY
Is the scanner in "Mass Storage" mode? Any chance the cable between scanner and computer wiggled loose just a little? Can you do a "Read From Scanner"? but be sure to not let Sentinel overwrite any files in the computer.

Also if you use Windows Explorer does the scanner show up as a removable drive? That might confirm the cable works.
 

TedTobias

Member
Premium Subscriber
Joined
Feb 28, 2004
Messages
159
Location
West Coast Florida
All Is as you say mass storage no loose wires good but may it did over write files how do you fix that?
Thank You so much,
 

ofd8001

Member
Premium Subscriber
Joined
Feb 6, 2004
Messages
7,089
Location
Louisville, KY
When you do a Read, you get a pop up window that confirms it sees a scanner. You would hit Cancel because Sentinel is seeing your scanner ok.

If you press OK by mistake, another window might pop up and say "XXX Different on PC and you get three choices. Choose SKIP.
 
Top