Help I must be all Thumbs!

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TedTobias

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Feb 28, 2004
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I can’t get the sentinal soft ware to load to my sd card. On my pc. I push write to scanner window pops open but won’t down load to the card. Hope this makes sense?.
Thanks so Much!
 

ofd8001

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Is the scanner in "Mass Storage" mode? Any chance the cable between scanner and computer wiggled loose just a little? Can you do a "Read From Scanner"? but be sure to not let Sentinel overwrite any files in the computer.

Also if you use Windows Explorer does the scanner show up as a removable drive? That might confirm the cable works.
 

ofd8001

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When you do a Read, you get a pop up window that confirms it sees a scanner. You would hit Cancel because Sentinel is seeing your scanner ok.

If you press OK by mistake, another window might pop up and say "XXX Different on PC and you get three choices. Choose SKIP.
 
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