I should probably stop following this thread. I'd hate to say something I shouldn't. I will say that poor JB seems to be taking a beating.
As was predicted by one of our most 20 notable members #2, for those who don't know about that refer to the top 20 notable members regarding reaction score and see who they are. I'm not a player here as I'm only #7... I'm following and understanding every bit of this but I have been keeping my mouth shut. #2 said the honeymoon will soon be over. Well it's over a little sooner than I thought it would be and that didn't have to happen.
UPM... take care of the business at hand first... Modify the production line to solve and eliminate the cold solder joint problem. Modify the production line to eliminate the annoying hum. Advertise it widely and offer free repair no matter how old the radio is, then you will start to sell more radios. That's what it's all about right?...mmm... uh... RIGHT?
Once you have widely advertised those issues are solved and you are everybody's hero then you can start to work on the bugs. Because of Wendy Whistlers dishonest disclosure of a impending simulcast capable scanner after a vendor released information about the SDS 100 before it was ready for release, it hurt sales and caused the radio to come out way before it was ready. Paul worked hard with firmware updates to bring the radio up-to-date and functioning well as long as he could. We know that whistlers radio was vaporware and would never fit into a carcass of a psr-800 or psr-900 and come to fruition, they hurt Uniden sales as hapless Whistler fans sat on the edge of their chairs with fistfuls of money waiting for a radio that did not not exist. Paul delivered, he hit the home run. He made regular firmware updates that fixed the major problems with the radio, it was a work in progress and came out great.
Pace yourself UPM, you are up against a lot of very very smart people here... but... You're the man, fix the major flaws that are keeping people from buying the radios, if you need to offer a repair campaign then just do it and get it in the past. Then start to work on the bugs and the minor flaws.
You know it better than anybody, these ARE your flagship radios of the future and can be improved so much, there's so much left inside of them and you know it.
As always, no need to respond as you haven't in the past, just one man's opinion, as I'm entitled to... It's well intended... LOL. Hang in there. As I said you have three things to deal with, your superiors, your customers and yourself... I think you'll do well with the last two, as far as the first...???
