Help me help you

[jonwienke]

However, keep in mind that there are a ton of systems out there using the second timeslot as a data channel. This second timeslot information isn't typically included in the database so users only see one entry. If that second timeslot carries AVL data (which typically is firing off every few seconds for a busy system), then a users scanner hangs on the channel. Sure, you can create an OFT system for it but if I'm travelling, I don't want to have to create OFT systems for every DMR channel in the full database just in case I run into an AVL system.

There has already been a feature request for the scanners to distinguish between voice and data, and skip data transmissions similar to how encrypted voice is currently skipped. I think that's a really good idea, as there's no point hanging the scanner with a transmission if it can't do anything useful with it.

 

[ProScan]

If Uniden is going to force users to use OFT to scan conventional channels, then at least include the capability to convert conventional DMR channels to OFT systems in Sentinel. Once again, ProScan can do it so why not Sentinel? Perhaps your software engineers can talk to Bob at ProScan and do whatever it takes to include his conversion program into Sentinel. I guess that would be my ask for this thread.

It's relatively easy. Sentinel can check the modulation field to see if it contains a "6" indicating a DMR frequency. If it does then prompt the user with an option to convert the system to DmrOneFrequency. The modulation field comes from the RRDB conv. channels getSubcatFreqs-freqs-mode(modulation) field(as you may very well know). {edit} That's if it's not a type 12 flavor 43 (DMR Conventional Networked) which are always imported as DmrOneFrequency systems.

{edit} I didn't figure all this out on my own. It was suggested to me. I can't find the email. It was 4 or 5 years ago. It may of been cg suggestion. I can't remember.

 

[W5RGP]

That (user option) is already on the feature request list.

 

[JoeBearcat]

It's relatively easy. Sentinel can check the modulation field to see if it contains a "6" indicating a DMR frequency. If it does then prompt the user with an option to convert the system to to DmrOneFrequency. The modulation field comes from the RRDB conv. channels getSubcatFreqs-freqs-mode(modulation) field(as you may very well know).

{edit} I didn't figure all this out on my own. It was suggested to me. I can't find the email. It was 4 or 5 years ago. It may of been cg suggestion. I can't remember.

Thanks. Getting features added to Sentinel is not easy, but I will add it to the list.

Where would it get the TG info from?

 

[ProScan]

Thanks. Getting features added to Sentinel is not easy, but I will add it to the list.

Where would it get the TG info from?

In the RRDB, it's in the same place as the other conv. frequencies parameters.

https://api.radioreference.com/soap2/?wsdl&v=15

 

[JoeBearcat]

In the RRDB, it's in the same place as the other conv. frequencies parameters.

Thanks again.

 

[radio3353]

You can always send the unit to Uniden for the fix. I was pointing out that you could also have someone else do it provided they perform a quality fix. The choice is yours.

I guess I did not make myself clear enough...at who's cost? Buy the scanner at $700 then pay again to send it in to Uniden or to a third party to 'quality' fix the known defect???? Please clarify for us since the defect(s) can and do show up soon after the 1-year warranty has expired. Thanks.

 

[cbehr91]

I don't know how much of a market there would be for a product like this, but a analog-only mobile with the same, similar, or perhaps even better filtering than the BC125AT/SC30A. I know the BCT15X is popular, but it's a decade-old scanner.

 

[buddrousa]

Are you for replacing you on your job after 10 years?
I have 2 15's and 2 15x's still on the job doing the job they were designed to do.

 

[buddrousa]

I have a SDS200 that the display failed 5 days after warranty Uniden told me SOL and Joe has yet to reach out to me.
I also had a SDS100 repaired 95 days later it died UNIDEN said SOL this scanner is one of Jon's Video's of missed pins they wanted me to pay for.
With 30 plus Uniden Scanners I may have bought my last new UNIDEN.

 

[MStep]

Can someone please give me the Uniden link which lists firmware updates that have been done for the SDS200? Thanks.

 

[ProScan]

Can someone please give me the Uniden link which lists firmware updates that have been done for the SDS200? Thanks.

SDS200FirmwareUpdate < UnidenMan4 < TWiki

info.uniden.com

 

[MStep]

SDS200FirmwareUpdate < UnidenMan4 < TWiki

info.uniden.com

Thanks--- I've had mine for about 6 months a don't recall ever doing an update---- I thought I might have missed something, But I see that it has been nearly 2 years since the last firmware upgrade was introduced.

 

[JoeBearcat]

I guess I did not make myself clear enough...at who's cost? Buy the scanner at $700 then pay again to send it in to Uniden or to a third party to 'quality' fix the known defect???? Please clarify for us since the defect(s) can and do show up soon after the 1-year warranty has expired. Thanks.

If you send it to a third party, you would bear that cost unless you can convince them to do the job at no cost.

Management has not made a decision on the Uniden repair and that is being handles on a case-by-case basis.
There currently is no systemic issue as there was with the x36 display. That does not rule out a repair campaign, but makes it less likely. There is a campaign to provide a part that mitigates the issue. We know better now how to address it, but are working on identifying any other issues that need addressed. That is why this thread exists.

 

[JoeBearcat]

I have a SDS200 that the display failed 5 days after warranty Uniden told me SOL and Joe has yet to reach out to me.
I also had a SDS100 repaired 95 days later it died UNIDEN said SOL this scanner is one of Jon's Video's of missed pins they wanted me to pay for.
With 30 plus Uniden Scanners I may have bought my last new UNIDEN.

It's difficult to reach out if I am not aware of something or if things were missed (I've been a little busy this past couple weeks). As for what can be done, I do not know. Maybe you can PM me the specifics. I know both issues I have already brought to management's attention. There have not been many display issues. The pin issue is something I was told was addressed at the repair shop. I do not know about the production side, but I mentioned it may exist there too.

 

[JoeBearcat]

Thanks--- I've had mine for about 6 months a don't recall ever doing an update---- I thought I might have missed something, But I see that it has been nearly 2 years since the last firmware upgrade was introduced.

The previous product manager was in the hospital for most of that first year, and passed away. I was just brought in recently, but expect to have a few updates this year. If you have not noticed, I have been collecting things to work on. For details read the first post in this thread.

 

[MStep]

The previous product manager was in the hospital for most of that first year, and passed away. I was just brought in recently, but expect to have a few updates this year. If you have not noticed, I have been collecting things to work on. For details read the first post in this thread.

Oh I have noticed since I have contributed some suggestions myself, which I hope that you have noticed. And in no way was any sarcasm intended. I hope that was not interpreted that way.

But there is an important lesson to be learned. If you are the number one man, as Paul Opitz was, (and as you appear to be now) you've got to have a pretty good number two man. not only ready to jump in and grab the reins, but active and up-to-date, and already playing an important role in day to day decisions.

It is quite telling on Uniden's part, that you were "just brought in recently", even though Paul, very sadly, was in the hospital for most of that first year.

I'm not up on corporate decisions at Uniden, but it would appear that someone at Uniden missed that fact that they were missing a key person for a long time. We certainly did not miss that fact out here.

Of course I am wishing you a long, happy and healthy career with Uniden, but I hope that you've got a great number two person ready to jump in and grab those proverbial reins should unforeseen circumstrances arise.

 

[buddrousa]

Joe for what it is worth Jon Fixed both of my SDS100's bad solder joints.
All I want is my SDS200 DISPLAY fixed.
UNIDENSUPPORT was one along with Uniden website that told me SOL.

 

[radio3353]

If you send it to a third party, you would bear that cost unless you can convince them to do the job at no cost.

Management has not made a decision on the Uniden repair and that is being handles on a case-by-case basis.
There currently is no systemic issue as there was with the x36 display. That does not rule out a repair campaign, but makes it less likely. There is a campaign to provide a part that mitigates the issue. We know better now how to address it, but are working on identifying any other issues that need addressed. That is why this thread exists.

Cya Joe. Add me to the list of those who have bought their last Uniden unless something tangible happens in the future. But, recent and past performance doesn't give me hope. Prove me wrong.

 

[MStep]

(Snipped for brevity.)

If you send it to a third party, you would bear that cost unless you can convince them to do the job at no cost.

"You would bear the cost".... well that is for sure. Even Jon Wienke's Unidens Scanners site has prices conspicuously posted (nice job with the site Jon, and great with that domain catch, by the way!).

I don't think there are many electronically enthused philanthropists out there ready to tackle that assignment.

And even more importantly, for units that are under warranty, as Jon correctly points out, they should be sent to Uniden. Who wants to pay to have something corrected which should have never been an issue in the first place?

But even if you could get someone to the repair the unit for free, we come to the "coup-de-grace" (sometimes spelled "coup-de-gas"). If you forego Uniden for a warranty repair, and subsequently need a second repair for some other issue, your unit is likely no longer under Uniden's warranty. It's considered to have been tampered with, so not only will you end up paying a repair cost (plus shipping), but you risk having your Wienke modification ripped out by Uniden because they could believe it might be the partial cause of the problem.

That somewhat nonchalant (although I know well-intended) suggestion to send it to a third party could have a lot of unintended consequences attached.