Located in Toronto Canada.. does anyone have any advice as to how I can get the firmware loaded back on this device? The device is BRAND NEW and still has the plastic on it,.. i know it is several years old etc, but I would be a shame to have a mint condition scanner that is essentially a paper weight. When you turn it on, it light up, but no software is present.. I was able to load the 296 firmware to it, but when it gets to the end it says FAIL, re-connect the scanner.
Any ideas?
Any ideas?