I own a Radio Shack Pro 197 scanner, and recently it was recommended that I upload the ARC 500 software to correct the re-banding issue. I live in Queen Anne's Co. Maryland and monitor the Upper Md. Eastern Shore Consortium, ( System: Motorola Type II Smart Zone, voice: Analog & APCO 25 ). The problem I have is that I have never done this type of uploading before, and after viewing the ARC 500 instruction procedure, I don't feel comfortable attempting this on my own. Therefor, could anyone out there recommend some one, ( individual or repair firm ), in the Queen Anne's Co./Kent Co., Maryland vicinity that I could contact in order to get the re-banding completed . Any assistance would be greatly appreciated. Thank You.