Help with programming BC346XTC

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klauderback

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I never thought of myself as technologically challenged, but I received a new BC346XTC as a gift and trying to program this thing is kicking my behind! (My last scanner was back in the VHF days). I am a volunteer with Tualatin Valley Fire and Rescue here in the Portland, Oregon, area and would like to be able to hear what's going on.
I have tried to use the ProScan software; it does recognize the scanner and uploads "something" from Radio Reference but I truly don't understand what I'm doing and it isn't working. Is there someone out there who would be willing to email me at klauderback@comcast.net with a phone number or something and I will call if you can talk me through the basics of this? Or feel free to call my cell at 503-936-9827 but obviously I might not be near the computer or the scanner. Any help will be appreciated. I hate to be defeated by an electronic device but this thing has me feeling really stupid!
Thanks
Ken
 
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