Just got a home patrol 2 , my first scanner so I don't know the lingo yet. I got this one cause I could just put in the zip code and go. Well it was receiving calls for a little bit but then it stopped. I haven't heard a sound out of it for 14 hours. Reception has 0-1 bar . I'm only 4 miles from the center of my town so don't think it's a reception issue. I have master reset it to see if I maybe hit a wrong button or something. I only have a chromebook so was not able to program with the web programming. I live in Alpena Mi 49707 , Alpena county