Homepatrol II

Joined
Jan 20, 2003
Messages
3,198
Location
Washington Pennsylvania
#6
I have it set but have no tags coming across.
Did you auto detect the port?
If you did or did not unplug the usb cable and plug it back in. Check the scanner box for meta data select the HP 2 in the drop down and click auto detect. When it detects the scanner click on it and hit the select detected port.
 
Joined
Apr 25, 2010
Messages
19
Location
Lavaca, Arkansas
#7
Did you auto detect the port?
If you did or did not unplug the usb cable and plug it back in. Check the scanner box for meta data select the HP 2 in the drop down and click auto detect. When it detects the scanner click on it and hit the select detected port.
I have done that. If I select "Text to show during scanning" where you type in what you want (ie "Scanning...", but it will not show anything else if that is not checked.
 

w2lie

New York DB Admin
Database Admin
Joined
Mar 2, 2004
Messages
901
Location
Long Island, NY
#13
When you plug in the scanner to your usb port, are you seeing an option for Serial Port / Mass Storage? I don't have the HP2, but with the HP1, the serial port was only available with the Extreme Upgrade.

When you plug in the HP2 to your windows computer, do you see a port being added into your device manager under serial ports?

Finally - just to make sure - you are plugging the scanner into the computer with the USB cable, correct? (Some people miss this step)
 

phask

Member
Premium Subscriber
Joined
Dec 19, 2002
Messages
2,893
Location
KZZV - SE Ohio
#14
When you plug in the scanner to your usb port, are you seeing an option for Serial Port / Mass Storage? I don't have the HP2, but with the HP1, the serial port was only available with the Extreme Upgrade.

When you plug in the HP2 to your windows computer, do you see a port being added into your device manager under serial ports?

Finally - just to make sure - you are plugging the scanner into the computer with the USB cable, correct? (Some people miss this step)
You need the Extreme Upgrade to use Serial port functions.
 
Joined
Apr 25, 2010
Messages
19
Location
Lavaca, Arkansas
#15
When you plug in the scanner to your usb port, are you seeing an option for Serial Port / Mass Storage? I don't have the HP2, but with the HP1, the serial port was only available with the Extreme Upgrade.

When you plug in the HP2 to your windows computer, do you see a port being added into your device manager under serial ports?

Finally - just to make sure - you are plugging the scanner into the computer with the USB cable, correct? (Some people miss this step)
Yes Sir, to all your questions.
 
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