I've even had it take a MONTH for a submission to be processed!
Note to Admins: Im not lying, exaggerating, ect.....
For proof, the submission number was: 130611
No need for proof. I'm sure that on occasion it has taken that long for a submission to be worked. There are a lot of factors that play into that.
1. admin MIA
* admins have lives that take precedence over this website (imagine that)
* admin sick
* admin on vacation
2. submission requires dialog, submitter isn't dialoging
* submitter hasn't whitelisted RR mail and it's going in their spam folder
* submitter is offended because admin asks for clarification and does not respond
* submitter simply doesn't check site/email often to know if further dialog is needed
3. submission is sitting waiting for the "right" admin to pick it up.
In some cases specific admins handle specific areas because they are most familiar with them. If the admins who handle those areas do not pick it up after a while, another admin will usually pick it up
4. admin has picked it up but has not worked it because they are attempting to figure out the best way to represent the data in the db
There are all kinds of possibilities, but more often than not it has nothing to do with the admin but rather the admin has picked it the ticket and requires further dialog with the submitter, which the admin is waiting on.
Mike
