How to determine region of my CPS 16.0-828 software?

[Flameout00]

I couldn't find an answer searching, so asking here. I have the CPS 16.0 build 828 software installed but it's been a while since I used it. I swear it is/was the North America (AA) version, but I just tried reading an XPR 5580 (AA) and got the region error, #1057 Region Not Supported

Is there a way to know which region of software I am running? I thought maybe under the 'Help- About CPS' tab might tell me, but it doesn't show region (Unless HAVN means something?) I am 100% sure that I had the (AA) version at one time because I was able to read the radio, but that was on a laptop (Win 7) that I no longer have. I installed the software again on my desktop (also Win 7) and now get that error. Would I be able to tell region by looking at the files on the installation CD? I don't see AA listed. Only AR, ES, FR, HE, PT, RU and ZH (I'm just assuming they are regions?)

I was trying to refresh my memory on this software as I just bought an XPR 5550e that I will need to program when it arrives

 

[emacs]

There's probably a better way, but look in the "\Program Files (x86)\Motorola\MOTOTRBO CPS\samples\" folder and see if the sample codeplugs are NA model names (CP. CM, XPR, etc.) or some other region (DP, XiR, etc.).

 

[Flameout00]

There's probably a better way, but look in the "\Program Files (x86)\Motorola\MOTOTRBO CPS\samples\" folder and see if the sample codeplugs are NA model names (CP. CM, XPR, etc.) or some other region (DP, XiR, etc.).

They consist of MTR, SLR, XiRM, XiRP and a few others. Files like Sample_SLR1000.ctb, Sample_XiRM8668.ctb, Sample_SL1K.ctb etc

 

[KD9RTX]

Those are the Asian region models.

 

[Flameout00]

OK, I found another cd with CPS 16-828 and this one is showing CM, CP, SLR and SPR in Sample folder, so I guess this is the North America version?

 

[Flameout00]

OK, I found another cd with CPS 16-828 and this one is showing CM, CP, SLR and SPR in Sample folder, so I guess this is the North America version?

I guess I spoke to soon. Both CD's are identical, and show the CM, XPR, SL in the Samples folder on the CD, but when I install the software, the Sample folder files change to the ones mentioned above (Asian)
I may be selling the 5550e before I even get it! This is frustrating

 

[dryfb]

Create a motorola solutions account, CPS16 might still be available for download

 

[Flameout00]

I ended up getting it working and successfully read the radio. I found the correct CPS software on a thumb drive.
I did make an account on the Motorola Solutions website, but never got around to actually calling them to finish setting it up with file access.