thank you fxdscon for your reply; I clicked on the link you send, and was following the instructions on how to download directly from radioreference.com; there is no place on my software to put in the url as shown on the instructions (Win500 V02.08), so I put in my user name and password, click for it to remember me, and then click "start"; I then set the country to the United States, and would then get an error message saying I had the wrong user name or password; I went directly to the website, logged out and them typed in the same user name and password I used on the software, and it logged me right on; I see the instructions is using Win500 V01.80, could the different version of software be causing the problem?
how do I know if my scanner is set to Open or Closed Mode - "Wildcard"? also, when I turn on my scanner, after a few seconds it says "select object type to create", and doesn't go any further; what else do I need to do there?