Have not been able to get my HP to update the HPDB in several months. It continually says the version is the current version. Any ideas, it used to update just fine, now this ?
Did you upgrade to the latest firmware and software version? IIRC they were shutting down the database updates for older firmware versions in February.
This notice is at the top of the HomePatrol discussion forum:
01 Feb 2012
We are stopping database updates for versions prior to 2.02 effective immediately. In order to continue to get database updates, you need to be sure you are running the latest version of Sentinel software, and the latest firmware version for your HomePatrol-1.