Are you trying to monitor FleetNet Zone 2? If you are, make sure you have Drummond Centre showing up in orange as a site you want to monitor. The other Motorola system is a DMR system owned by Bearcom. DMR is not available on the HP-2.
You could try to increase the range you want to monitor. Are you using the supplied antenna?
Take a look at the Service types. They should all be activated.
I guess you are hearing the County Fire from the link below.
Scanner Frequencies and Radio Frequency Reference for Lanark County, Ontario (ON)
www.radioreference.com