I have a Home Patrol 2.
My local Sheriff Department ( Henry County Ohio ) is currently using the Ohio Marcs IP primary control frequency of 773.30625 and the alternate control frequency of 771.28125. The Talkgroup ID is 54806.
But the Radio Reference Database still has them listed as using the old Analog frequency of 155.625.
Radio Reference also has them listed in the Northwest Ohio Regional Public Safety System ( future use ) with the Talkghroup ID of 10488, but that is not operational yet.
My problem is this. Since the Homepatrol 2 works off of the Radio Reference Database I am not able to program the current Ohio Marcs IP Frequency and Talkgroup that the Henry County Sheriff Department is currently using into my Home Patrol 2.
I called Uniden Customer Service and spoke to Andy, he advised I needed to purchase the Extreme Upgrade Key for $50.00 and that would solve my problem. I did so but was unable to use it to program the freq. and talkgroup ID. I called Andy back and advised him of same, he emailed me instructions on how to do so but they were for ANALOG, not DIGITAL. I called him back and he advised he would have to research it and get back to me via email. I haven't heard back from him.
I called back several days later and spoke to Forrest who advised he would check into it and email me how to do so, I haven't heard back from him.
I called back several days later and spoke to Mary who advised she would check into it and email me how to do so, I haven't heard back from her.
I called TODAY and spoke to Caleb who advised this has been referred to Corporate, they are reviewing and will email me how to do it. I asked him when can I expect this and he advised he could not tell me. I asked for a phone number for whoever is reviewing this and he advised they don't take calls.
So my question is this. Is there ANYBODY HERE who knows, and can advise me, how to MANUALLY program a known digital frequency and talkgroup into a Uniden Home Patrol 2 equipped with an Extreme Upgrade Key?
I would be very grateful for any help I could get.
My local Sheriff Department ( Henry County Ohio ) is currently using the Ohio Marcs IP primary control frequency of 773.30625 and the alternate control frequency of 771.28125. The Talkgroup ID is 54806.
But the Radio Reference Database still has them listed as using the old Analog frequency of 155.625.
Radio Reference also has them listed in the Northwest Ohio Regional Public Safety System ( future use ) with the Talkghroup ID of 10488, but that is not operational yet.
My problem is this. Since the Homepatrol 2 works off of the Radio Reference Database I am not able to program the current Ohio Marcs IP Frequency and Talkgroup that the Henry County Sheriff Department is currently using into my Home Patrol 2.
I called Uniden Customer Service and spoke to Andy, he advised I needed to purchase the Extreme Upgrade Key for $50.00 and that would solve my problem. I did so but was unable to use it to program the freq. and talkgroup ID. I called Andy back and advised him of same, he emailed me instructions on how to do so but they were for ANALOG, not DIGITAL. I called him back and he advised he would have to research it and get back to me via email. I haven't heard back from him.
I called back several days later and spoke to Forrest who advised he would check into it and email me how to do so, I haven't heard back from him.
I called back several days later and spoke to Mary who advised she would check into it and email me how to do so, I haven't heard back from her.
I called TODAY and spoke to Caleb who advised this has been referred to Corporate, they are reviewing and will email me how to do it. I asked him when can I expect this and he advised he could not tell me. I asked for a phone number for whoever is reviewing this and he advised they don't take calls.
So my question is this. Is there ANYBODY HERE who knows, and can advise me, how to MANUALLY program a known digital frequency and talkgroup into a Uniden Home Patrol 2 equipped with an Extreme Upgrade Key?
I would be very grateful for any help I could get.